Position: Cell-Med Coach

Position: Cell-Med Coach

Posted 3 weeks ago

Cell-Med Coach Job Description

Help Cell-Med make a difference in the lives of 1,000,000s of adults over the phone

Cell-Med, an innovative new product offering from Cell-Ed, offers adults a complete mobile solution to help improve their health & wellness including patient education, health & wellness coaching, activity tracking, and more.

 

Currently, Cell-Med is a new venture from Cell-Ed created to help adults improve their health and wellness. We are looking for a coach who is passionate about supporting our learners and using data analytics to make better decisions to improve coaching success and partners expectations. As a coach, you will have the opportunity to access quantitative and qualitative data to make real-time improvements and feedback in order to support learners. Coaches are the reason Cell-Med makes a difference in the lives of adults. 

 

Time Commitment from part-time to full-time permanent work

Schedule work from home; respond within 24 hours to a learner needs

Requirements access to a mobile phone, computer and Internet

 

Qualifications

  • Empathetic coach – respect and understand context of learners’ busy lives
  • Excellent listening skills and the ability to “read between the lines” when learners are “stuck,” feel discouraged or encounter difficulty
  • A “Yes, and” approach to questions and road-blocks
  • Flexibility to adapt to project needs based on real-time learnings
  • Ability to apply our solution-focused coaching model
  • Excellent organizational and time management skills
  • Knowledge of word processing tools, especially spreadsheet programs (e.g., Excel, Google Sheets) 
  • Willingness to learn new technology platforms and systems, as needed 
  • Meticulous and detailed-oriented
  • Ability to work independently

 

Responsibilities

  • Interact with learners when needed via a live call support line and texting
  • Review patient progress and data (e.g., activity data, patient reported outcomes) to determine best coaching interventions
  • Data entry and generation of reports to track progress
  • Basic data analytics to garner insights regarding the efficacy of the program for various populations
  • Look at complex sets of information to help the team make better decisions
  • Lead the process of collecting and reporting on new data
  • Maintain accurate, HIPAA- compliant records of learner progress

 

Preferred Skills and Experience

  • Proficiency in Spanish and English
  • Experience with elderly populations and/or working with patients with chronic conditions
  • Master’s Degree in Public Health, Social Work or related field, or equivalent experience working with patient populations in a health or wellness setting
  • Experience with medical research a plus
  • Experience with HIPAA compliance a plus
  • Interest in becoming a certified health and wellness coach

 

Supervision and Training

The Cell-Med coach will report to the project lead coach on a weekly basis. Training will be provided to ensure coaches provide consistent, high quality customer service to Cell-Med learners.

 

Please submit your resume, a brief description of your experience, your interest in this project, and your availability to https://www.cell-ed.com/careers/

Apply Online

A valid email address is required.
A valid phone number is required.