Communicating with Healthcare Providers

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This course helps learners prepare for and communicate with their healthcare provider during medical appointments. Learners are introduced to vocabulary they can use to express their symptoms and concerns in detail. They are also provided with a script template and practice scenarios to experience how this language can help when speaking with providers. Learners are also given a list of clarifying
questions to ask at the end of an appointment, along with many other tips and tools that can help them feel empowered to communicate with their provider.

  • Course is available in English and Spanish.

  • This course takes between 1-5 hours to complete

  • Each unit is a collection of short lessons that are 3 minutes or fewer. Units usually take an hour or less to complete


Unit 1: Communicating with Healthcare Providers
Describe symptoms to healthcare providers. Ask clarifying questions to advocate for oneself in a healthcare setting.