Cell-Ed | FAQs
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FAQs

FAQs about how your workers and learners use Cell-Ed to access courses.

How do learners use Cell-Ed?

  • Receive access info. We provide you with the Cell-Ed learning line, app info and PIN codes that your learners will use to begin their course. You share this information with your learners.
  • Connect. Learners use any type of phone or mobile device to call, text or click to access pre-recorded courses. No internet or expensive data plan needed.
  • Listen and text. They listen to 3-minute lessons and engage in two-way texting to demonstrate comprehension.
  • Support. Live, on-demand coaches are available to talk and text with anytime. We also send learners messages of encouragement as they progress.
  • Celebrate. Upon course completion, learners receive digital certificates.

 

Does Cell-Ed manage the courses, including learners’ technical questions?
Yes. We manage everything for you.

 

How much does Cell-Ed cost?
You pay a fraction of the cost of classroom-based options and we provide live coaches. There is no cost to the learner to use Cell-Ed if they phone the learning line. Contact us for complete pricing details.

 

What evidence do you have that Cell-Ed is effective?
According to independent studies, Cell-Ed learners experience:
94% customer satisfaction, 30% higher than competitors
75% retention of material vs. 5-20% online/in class
84% faster skills gains via 3 min lessons

 

Where does your curriculum come from?
Our high-quality essential skills curriculum has been developed by professionals in each respective field who follow the Best + and other standards. Coupled with our mobile first approach, which harnesses the engaging and personalized nature of mobile, Cell-Ed ensures our learners have the very best “teachers.” And because we track how learners are interacting with Cell-Ed in real-time – at a micro level – we use this data to continually improve our curriculum and platform.

 

What do you mean by delivering “personalized” learning?
Right off the bat, we conduct a learner needs assessment. We ask learners about their goals and priorities and adapt our content to them. We also personalize the learning with live coaches who meet learners where they are, boosting engagement. And our real-time tracking spots when a learner is struggling so we can step in to help.

 

How long does it take to complete a course?
Most courses take up to 20 hours to complete and consist of about a dozen 3-minute lessons. Upon completion, learners gain confidence, as well as digital certificates.

 

Why are your lessons so short?
Most of our lessons last only about 3 minutes because research shows adults learn more effectively in short, easily digestible bursts. There are about a dozen lessons in each course.

 

Can a learner repeat a lesson?
Yes. Learners decide whether to spend more time on some lessons, less on others. And they can repeat or brush up on a lesson at any time. Studies show that practice and repetition are critical to lasting learning.

 

How long do learners have to complete a course?
Learners will have one year to complete a course from the first day they start using Cell-Ed.

 

How can I tell how my learners are progressing?
Through Cell-Ed’s proprietary dashboard, we show you how often – and when – learners are using Cell-Ed, how they’re interacting with the material and coaches, how much they’re learning and more.

 

What is the average reading level of a learner before and after a course?
For each course, there is pre-and post-assessment to measure a learner’s progress. For a literacy course, we expect a learner to leap 2 to 4 years in about 4 months in their broad reading scores, such as letter-word identification, reading fluency and passage comprehension.

 

I need to teach or train thousands of people. Can Cell-Ed do this?
Yes. We were built to scale. You can teach, train or inform 300 learners one day, 30,000 the next.