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WorkReady: Skills for Work

Digital Skills for Health and Social Services

This collection of courses helps learners to build knowledge around using and problem-solving with digital tools in different areas of daily life, as well as develop strategies to find, use, and analyze reliable information from the internet and social media.

  • Learners can take Course 1 to learn foundational digital skills, then do Course 2, 3, 4, 5, 6 or 7 in any order!
  • Each unit is a collection of short lessons that are 3 minutes or fewer. Units usually take an hour or less to complete
  • Designed with reference to national and international digital skills frameworks competencies (Northstar, Essential Digital Skills UK, Google, GSMA Mobile Internet Skills Toolkit, TCALL: Texas A&M)


Unit 1: How to Find and Use Information on a Portal

Learn how and why to use a website for a doctor, agency, or school.


Unit 2: Finding Reliable Health Information

How can you tell what to trust when you’re looking at health information? Learn
strategies for verifying information you read and determining trustworthiness of
health websites, apps, and social media posts.

Unit 3: Accessing Electronic Personal Health Records

You have a right to obtain your health records. Learn how to find and keep
electronic records of your healthcare.