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WorkReady: Skills for Work

Communicating with Healthcare Providers

This course helps learners prepare for and communicate with their healthcare
provider during medical appointments. Learners are introduced to vocabulary they
can use to express their symptoms and concerns in detail. They are also provided
with a script template and practice scenarios to experience how this language can
help when speaking with providers. Learners are also given a list of clarifying
questions to ask at the end of an appointment, along with many other tips and tools
that can help them feel empowered to communicate with their provider.

  • Course is available in English and Spanish.
  • This course takes between 1-5 hours to complete
  • Each unit is a collection of short lessons that are 3 minutes or fewer. Units
    usually take an hour or less to complete

 

Unit 1: Communicating with Healthcare Providers

Describe symptoms to healthcare providers. Ask clarifying questions to advocate for
oneself in a healthcare setting.