This collection of courses helps learners to build knowledge around using and
problem-solving with digital tools in different areas of daily life, as well as develop
strategies to find, use, and analyze reliable information from the internet and social
media.
- Courses available in English, Spanish, and for English Language Learners in
the English for Digital Skills Program. - Learners can take Course 1 to learn foundational digital skills, then do Course 2,
3, 4, 5, 6 or 7 in any order! - Each unit is a collection of short lessons that are 3 minutes or fewer. Units
usually take an hour or less to complete - Designed with reference to national and international digital skills frameworks
competencies (Northstar, Essential Digital Skills UK, Google, GSMA Mobile
Internet Skills Toolkit, TCALL: Texas A&M)
Unit 1: What do I do if my computer freezes? – English, Spanish
Troubleshoot a computer freeze by reviewing how to exit a program.
Unit 2: What do I do if my window disappears? – English, Spanish
Troubleshoot a disappearing window by reviewing how to navigate between
windows and tabs.
Unit 3: What do I do if I forget my password?- English, Spanish
Troubleshoot a forgotten password, learn security questions best practices, and how
to use password managers.
Unit 4: What do I do if I lose WiFi or internet connection?- English, Spanish
Troubleshoot WiFi connection issues by reviewing how to check your connection
and using airplane mode.